At Granite 5 we are committed to providing our clients with exceptional customer service, brilliant websites and amazing digital marketing. We help consumer, business to business and not for profit organisations to optimise and protect their digital footprints.
We have a positive can do attitude and approach – anything is possible in digital – but it must be right for your business. ‘No idea is so outlandish that it should not be considered’ – Winston Churchill
The digital landscape is complex , so you want a guide to help you deliver a highly successful website and effective digital marketing campaigns. We reduce the burden of website ownership by taking full responsibility, ownership and accountability to ensure that your digital investment works hard for your organisation, and achieves great results.
Our promise to you is that we will become a seamless extension of your team. We’ll work with you to identify what is appropriate for your users, technically possible and importantly, commercially feasible. Sometimes we’ll challenge you, but we’ll always have your best interests in mind.
“The quality of being honest and having strong moral principles.” Oxford Dictionary
We’ll always give you a straight answer. We have your best interests in mind so will help guide you to the right solution whether that is presenting your message in a way most appropriate for your customer or helping you to understand where your money will be best spent.
And it might not be where you think it should be.
Your business is important to you, so it is important to us.
Which is why we give you a timely response. We’ve got multiple ways for you to get in touch with us whatever the time of day, so we can always pick things up. And we ALWAYS respond to our clients.
We have a drive to be better tomorrow than we were yesterday.
It’s why we do what we do. Working in an industry which is constantly evolving means that we need to evolve too.
But it’s more than that. We’re constantly tweaking and improving whether it is our knowledge (ask us what we’re currently reading), our views on the latest trends, or our processes.
There isn’t much that can’t be done in digital.
It just comes down to the magic triangle – time, cost and need. So, if you tell us you really need something, we’ll try and find a way to make it happen in your budget and time frame. And if we can’t do it, we can help point you in the direction of one of our trusted friends who can.
75%
of support issues are handled through our online support portal
85%
of customers would recommend us
90%
support issues resolved within 28 hours
The Møller Centre's website is a critical part of extending our reach and reputation as well as driving revenue. We're pleased to have partnered with Granite 5 who I have found to be a reliable, proactive and effective digital agency.
Tim Hill – Marketing Manager, The Møller Centre
The new site can now be used very easily by all members of the internal team as it is so intuitive and therefore requires minimal training. Only one or two members of the team could use the old website due to the amount of time it took to train people up! Our events team report that setting up events on the website has reduced man hours by half as it so intuitive to use.
Antonia Stratford – Head of Public Affairs and Communications, UKinbound
Thank you to entire team for exceeding our expectations and delivering a fantastic new website.
Thomas Freda – Chief Executive Officer, Prior Scientific, Inc.
