At Granite 5 we are focused on providing our clients with exceptional customer service, brilliant websites and amazing digital marketing. We help consumer, business to business and not for profit organisations to maximise and protect their digital footprints.
We have a positive can do attitude and approach – anything is possible in digital – but it must be right for your business. ‘No idea is so outlandish that it should not be considered’ – Winston Churchill
The digital landscape is complex , so you want a guide to help you deliver a highly successful website and effective digital marketing campaigns. We reduce the burden of website ownership by taking full responsibility, ownership and accountability to ensure that your digital investment works hard for your organisation, and achieves great results.
Our promise to you is that we will become a seamless extension of your team. We’ll work with you to identify what is appropriate for your users, technically possible and importantly, commercially feasible. Sometimes we’ll challenge you, but we’ll always have your best interests in mind.
Whether you wish to talk about usability, design, hosting or social media we ensure that our people have a thorough understanding of the company’s products and services. Knowledge and expertise are the cornerstones of our service.
We understand that greeting you with a friendly smile can make a big difference, even on the phone, and for everyone at Granite 5, a friendly and patient attitude is the norm.
We offer you a fast response, whatever the query.
From needing help with conceptualising a new website, fixing a broken form, providing assistance with SEO or simply adding a new image we understand you are looking for assistance. We’re all here to help – whether that’s fixing problems or answering questions.
75%
of support issues are handled through our online support portal
85%
of customers would recommend us
90%
support issues resolved within 48 hours
The Møller Centre's website is a critical part of extending our reach and reputation as well as driving revenue. We're pleased to have partnered with Granite 5 who I have found to be a reliable, proactive and effective digital agency.
Tim Hill – Marketing Manager, The Møller Centre
The new site can now be used very easily by all members of the internal team as it is so intuitive and therefore requires minimal training. Only one or two members of the team could use the old website due to the amount of time it took to train people up! Our events team report that setting up events on the website has reduced man hours by half as it so intuitive to use.
Antonia Stratford – Head of Public Affairs and Communications, UKinbound
Thank you to entire team for exceeding our expectations and delivering a fantastic new website.
Thomas Freda – Chief Executive Officer, Prior Scientific, Inc.
