You deserve a reliable and effective digital partner

At Granite 5 we are focused on providing our clients with exceptional customer service, brilliant websites and amazing digital marketing. We help consumer, business to business and not for profit organisations to maximise and protect their digital footprints.

View our work

Woman using tablet Woman using tablet Woman using tablet

Your digital guide

We have a positive can do attitude and approach – anything is possible in digital – but it must be right for your business. ‘No idea is so outlandish that it should not be considered’ – Winston Churchill

The digital landscape is complex , so you want a guide to help you deliver a highly successful website and effective digital marketing campaigns. We reduce the burden of website ownership by taking full responsibility, ownership and accountability to ensure that your digital investment works hard for your organisation, and achieves great results.

Our promise to you is that we will become a seamless extension of your team. We’ll work with you to identify what is appropriate for your users, technically possible and importantly, commercially feasible. Sometimes we’ll challenge you, but we’ll always have your best interests in mind.

Our Customer Service Principles

 

Awareness

Whether you wish to talk about usability, design, hosting or social media we ensure that our people have a thorough understanding of the company’s products and services. Knowledge and expertise are the cornerstones of our service.

Attitude

We understand that greeting you with a friendly smile can make a big difference, even on the phone, and for everyone at Granite 5, a friendly and patient attitude is the norm.

Efficiency

We offer you a fast response, whatever the query.

Problem-Solving

From needing help with conceptualising a new website, fixing a broken form, providing assistance with SEO or simply adding a new image we understand you are looking for assistance. We’re all here to help – whether that’s fixing problems or answering questions.

75%

of support issues are handled through our online support portal

85%

of customers would recommend us

90%

support issues resolved within 48 hours

Client comments

The Møller Centre's website is a critical part of extending our reach and reputation as well as driving revenue. We're pleased to have partnered with Granite 5 who I have found to be a reliable, proactive and effective digital agency.

Tim Hill – Marketing Manager, The Møller Centre

Tim Hill – Marketing Manager, The Møller Centre Tim Hill – Marketing Manager, The Møller Centre Tim Hill – Marketing Manager, The Møller Centre

The new site can now be used very easily by all members of the internal team as it is so intuitive and therefore requires minimal training. Only one or two members of the team could use the old website due to the amount of time it took to train people up! Our events team report that setting up events on the website has reduced man hours by half as it so intuitive to use.

Antonia Stratford – Head of Public Affairs and Communications, UKinbound

Granite5 provided a level of skill and professionalism which means the service they provide is not only current and creative but delivered with smooth efficiency

Ben Rayner – Finance Director, Scotsdales Garden Centre

You were really responsive during the whole process and ensured we got the website that we wanted, and it was very much appreciated that you delivered the new site on schedule. Thank you!  

Nicola de Jongh – IT Sourcing Co Ordinator, Mundipharma IT Services

Thank you to entire team for exceeding our expectations and delivering a fantastic new website.

Thomas Freda – Chief Executive Officer, Prior Scientific, Inc.

Thomas Freda - Chief Executive Officer, Prior Scientific, Inc. Thomas Freda - Chief Executive Officer, Prior Scientific, Inc. Thomas Freda - Chief Executive Officer, Prior Scientific, Inc.
Enter your details and we'll call you

The Granite 5 offices are open Mon-Fri 9am-5pm. Please choose a weekday.

Office hours are 9am to 5pm Mon-Fri

Thanks for contacting us. We will be in touch with you at your chosen time.