Download eBook titled How to fill the value gap disengaging your membership.
From our rural Cambridgeshire location, just 20 minutes from Cambridge, our team of 16 digital experts create user and results focused websites, web apps and digital campaigns.
We have a positive can-do attitude – anything is possible in digital; our carefully measured and pragmatic approach ensures your investment in digital works really hard, meets your expectations and delivers great results.
We’ll work with you to identify what is appropriate for your users, technically possible and importantly, commercially feasible. Sometimes we’ll challenge you, but we’ll always have your best interests in mind.
We’ll guide you through the complex digital landscape, the myriad of options and opportunities it serves. Our user-centered approach will ensure that your website users‘ needs are addressed and that a great user experience is provided
We are committed to providing our clients with exceptional customer service, often becoming a seamless extension of your team to reduce the burden of website ownership and take full responsibility and accountability for your digital assets.
75%
of our customers recommend our services to others. Source: NPS survey – March 19
82%
of technical support requests resolved within 24 hours. Source: Desk KPI’s – June 19
99%
average uptime of web servers. Source: Nodequery May 19
We plan every website project methodically, undertaking the following to be best prepared: competitor & market research, stakeholder interviews, workshops, user personas/journeys, impact mapping, data/process analysis, keyword research, site audits…
User interface & user experience design mean design solutions are truly focused on the users, and an iterative design process invites regular feedback and user testing. We naturally get involved in logo design, branding, print, photography and videos.
Using best practices and latest coding standards and tools we develop websites using the WordPress CMS, eCommerce sites using WooCommerce and bespoke web apps using the Laravel framework.
We integrate with a range of CRM’s; Salesforce, Dynamics, ACT; API’s and services like Google Maps, Zoopla, Xero, Sage, Stripe, Paypal, Worldpay, social networks, and CSV, RSS, JSON, SQL data formats.
We can develop a content strategy and editorial calendars, and love to help generate engaging content, always weaving SEO into the process – It’s important that content is written for the user, but we never forget about the search engines. And we help with the content migration process, often using automated routines but sometimes manually.
We provide a full range of digital marketing services including on and off-page SEO, local SEO, PPC campaign management, social media management, SEO website reviews, website analysis and advanced reporting, and more…
We look after domains and DNS management, website hosting, technical support, ongoing maintenance, CMS training, SSL certificates and CDN services, uptime monitoring and alerts, backup, recovery and more…
The Møller Institute's website is a critical part of extending our reach and reputation as well as driving revenue. We're pleased to have partnered with Granite 5 who I have found to be a reliable, proactive and effective digital agency.
Tim Hill – Head Of Marketing, Møller Institute
The new site can now be used very easily by all members of the internal team as it is so intuitive and therefore requires minimal training. Only one or two members of the team could use the old website due to the amount of time it took to train people up! Our events team report that setting up events on the website has reduced man hours by half as it so intuitive to use.
Antonia Stratford – Head of Public Affairs and Communications, UKinbound
Thank you to entire team for exceeding our expectations and delivering a fantastic new website.
Thomas Freda – Chief Executive Officer, Prior Scientific, Inc.
Granite 5 have achieved some great results for our business, not least generating more web traffic and significantly improving our conversion rates.
Tim Hedges – Managing Director, ODC Glass
