You deserve a reliable and effective website

At Granite 5 we are committed to providing our clients with exceptional customer service, brilliant websites and amazing digital marketing. We help consumer, business to business and not for profit organisations to advance their digital footprints with modern, responsive website design and development solutions.

We are a team of 15 web designers, developers, project managers and digital experts who enjoy building and growing websites together.

We can be found at our offices in rural Cambridgeshire, a short distance from Cambridge.

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Woman from Cambridge viewing website on a tablet Woman from Cambridge viewing website on a tablet Woman from Cambridge viewing website on a tablet

Your digital guide

We have a positive can do attitude and approach – anything is possible in digital – but it must be right for your business. ‘No idea is so outlandish that it should not be considered’ – Winston Churchill

The digital landscape is complex , so you want a guide to help you deliver a highly successful website and effective digital marketing campaigns. We reduce the burden of website ownership by taking full responsibility, ownership and accountability to ensure that your digital investment works hard for your organisation, and achieves great results.

Our promise to you is that we will become a seamless extension of your team. We’ll work with you to identify what is appropriate for your users, technically possible and importantly, commercially feasible. Sometimes we’ll challenge you, but we’ll always have your best interests in mind.

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Our agency values

Integrity

“The quality of being honest and having strong moral principles.” Oxford Dictionary

We’ll always give you a straight answer. We have your best interests in mind so will help guide you to the right solution whether that is presenting your message in a way most appropriate for your customer or helping you to understand where your money will be best spent.

And it might not be where you think it should be.

Expediency

Your business is important to you, so it is important to us.

Which is why we give you a timely response. We’ve got multiple ways for you to get in touch with us whatever the time of day, so we can always pick things up. And we ALWAYS respond to our clients.

We don’t stand still, so you can

We have a drive to be better tomorrow than we were yesterday.

It’s why we do what we do. Working in an industry which is constantly evolving means that we need to evolve too.

But it’s more than that. We’re constantly tweaking and improving whether it is our knowledge (ask us what we’re currently reading), our views on the latest trends, or our processes.

Solutions Orientated

There isn’t much that can’t be done in digital.

It just comes down to the magic triangle – time, cost and need. So, if you tell us you really need something, we’ll try and find a way to make it happen in your budget and time frame. And if we can’t do it, we can help point you in the direction of one of our trusted friends who can.

75%

of support issues are handled through our online support portal

85%

of customers would recommend us

90%

support issues resolved within 28 hours

Client comments

The Møller Centre's website is a critical part of extending our reach and reputation as well as driving revenue. We're pleased to have partnered with Granite 5 who I have found to be a reliable, proactive and effective digital agency.

Tim Hill – Marketing Manager, The Møller Centre

Tim Hill – Marketing Manager, The Møller Centre, Cambridge Tim Hill – Marketing Manager, The Møller Centre, Cambridge

The new site can now be used very easily by all members of the internal team as it is so intuitive and therefore requires minimal training. Only one or two members of the team could use the old website due to the amount of time it took to train people up! Our events team report that setting up events on the website has reduced man hours by half as it so intuitive to use.

Antonia Stratford – Head of Public Affairs and Communications, UKinbound

You were really responsive during the whole process and ensured we got the website that we wanted, and it was very much appreciated that you delivered the new site on schedule. Thank you!

 

Nicola de Jongh – IT Sourcing Co Ordinator, Mundipharma IT Services

Thank you to entire team for exceeding our expectations and delivering a fantastic new website.

Thomas Freda – Chief Executive Officer, Prior Scientific, Inc.

Thomas Freda - Chief Executive Officer, Prior Scientific, Inc. Thomas Freda - Chief Executive Officer, Prior Scientific, Inc.

Granite 5 have achieved some great results for our business, not least generating more web traffic and significantly improving our conversion rates.

Tim Hedges – Managing Director, ODC Glass

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