Why web accessibility matters for everyone
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The digital challenges facing charities and nfp organisations
Charities and not-for-profit organisations often rely on their websites to support a wide range of audiences, including service users, donors, volunteers, professionals, and partners. Communicating clearly with all of these groups – while maintaining trust, accessibility, and sensitivity – is a common challenge.
Limited budgets, internal capacity constraints, and increasing competition for attention mean that digital activity must deliver tangible impact. Whether the goal is raising awareness, increasing engagement, or supporting fundraising, websites need to prioritise clarity and effectiveness over volume.
Caring Together
PPC and Google Ad Grants strategy to raise awareness of services for unpaid carers, driving consistent engagement, enquiries, and online donations through structured campaigns and robust tracking
Spiritualists’ National Union
Granite 5 partnered with the Spiritualists’ National Union to deliver a complete digital transformation, replacing an outdated website with a modern, accessible membership platform. The project combined refreshed branding, a user-focused WordPress website, and deep integration with the OOMI CRM to support the Union’s diverse community of members, churches and the wider public.
Vitae
Granite 5 worked with Vitae to refresh their brand identity and redesign a complex, content-rich website. The result is a modern, accessible platform that better reflects Vitae’s leadership in researcher development, improves usability for global audiences, and integrates with key membership systems including SSO and DotDigital.
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Organisations working in science, technology and pharmaceuticals often face unique challenges when it comes to digital communication. We answer some of the common questions we receive about our approach to website projects and digital marketing in these sectors. It covers how we help explain complex ideas clearly, work within regulatory frameworks, support internal teams post-launch, and tailor SEO and paid media to reach specialist audiences effectively.
Yes. We work with small, regional charities as well as larger national and international organisations, tailoring our approach to suit budgets, capacity and priorities.
Yes. Depending on your goals, we can support fundraising, awareness, volunteer recruitment, service visibility or a combination of these through website design, content, SEO and PPC.
Yes. We have supported charities with Google Ad Grants setup, compliance and ongoing optimisation to ensure the funding is used effectively.
Accessibility is a core consideration. We focus on clear structure, readable content, intuitive navigation and inclusive design to support a wide range of users.
Yes. We prioritise practical improvements that deliver the most impact and design solutions that are easy for internal teams to manage and maintain.
Yes. We build and configure websites so charity teams can update content confidently without ongoing developer support.