Account Manager/Director

This is a great opportunity to join a collaborative, strategically minded agency with a strong track record and clear ambitions for continued growth. You’ll work with a good mix of clients, have clear progression opportunities, and play a hands-on role in delivering excellent service and real results to our clients.

You’ll be the trusted day-to-day partner for your clients. You’ll ensure work is delivered smoothly, performance stays on track, and relationships are well managed. Working closely with internal teams, you’ll help deliver high-quality campaigns and projects that make a measurable impact.

This role suits someone who enjoys owning projects, communicating confidently with clients, and contributing strategically, while thriving in a fast-paced agency environment.

• Act as the day-to-day contact for key client accounts, maintaining clear communication and strong relationships
• Manage the delivery of integrated digital marketing campaigns and website projects
• Coordinate internal teams to ensure work is delivered on time, to brief, and to a high standard
• Support campaign strategy by contributing insight and ideas to client activity
• Monitor campaign performance and prepare reports that clearly communicate progress and opportunities
• Attend client calls (in person or via Teams), presentations, and briefings, adding value through ideas and insight
• Manage timelines, budgets, and priorities to ensure smooth delivery across accounts

• Experience in a marketing agency or B2B marketing environment
• A solid understanding of digital and/or demand generation activity
• Confident managing day-to-day client communication and building long-term relationships
• Highly organised, proactive, and comfortable managing multiple projects
• Able to analyse performance data and support reporting
• Strong written and verbal communication skills
• Collaborative, positive, and keen to develop within a growing agency
• SEO, PPC and/or Hubspot knowledge is an advantage
• Experience in content writing is desirable