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CASE STUDY

Sundown Products Website Redesign & UX Optimisation

Horse in field

A Conversion-Focused Website Redesign Built on WordPress

Granite 5 redesigned and rebuilt the Sundown Products website to better serve home users, improve engagement and support a future brand split, creating a modern, intuitive platform for a leading pet supplies manufacturer.


Client
Sundown Products Website Redesign & UX Optimisation

Services

Sector
Pet Supplies

Overview

Sundown Products is a well-established name in pet supplies, serving a broad customer base through retail stockists. Their existing website had become outdated and no longer reflected the brand or supported evolving business goals. Granite 5 was appointed to redesign and rebuild the site, improving usability and engagement for home users while laying the foundations for a future commercial brand, Sundown Agri. The new platform focuses on clarity, navigation and discoverability. 

The Challenge

Sundown Products needed a website that could better represent the brand and support future growth. 

Outdated website design and user experience

Difficulty catering to different customer segments

Limited engagement and navigation clarity

No clear digital foundation for a future second brand

Desire for a future-proof, flexible site structure

Our Approach

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UX-Focused Redesign

Reimagined the site structure and interface to create a modern, intuitive user experience.
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WordPress Rebuild

Developed a flexible WordPress platform to support content growth and future brand expansion.
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Retail Store Finder

Implemented a local stockist finder to help customers quickly locate nearby retailers.
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Brand Repositioning

Used bold imagery and clear messaging to present Sundown Products as a confident, market-leading brand.
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SEO & CRO Foundations

Optimised structure and content to improve organic visibility and on-site engagement.

The Results

The redesigned website delivered measurable improvements in performance and engagement. 

Increased Traffic

Users increased by 41% and sessions by 43% post-launch.

Organic Growth

Organic traffic rose by 30% following the redesign.

Higher Engagement

Engaged sessions increased by 81%.

Longer Time on Site

Average engagement time increased by 262%, from 16 seconds to 57 seconds.

Sundown Products website on a laptop device
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The Sundown Products project shows how a clear UX strategy and solid WordPress build can dramatically improve engagement, while also setting the foundations for future brand growth.


Granite 5

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