Leading through the pandemic – How membership organisations have met the challenge

Our aim was simple, to understand how leaders of membership organisations have led through the pandemic, and what insights they could share with the industry from this challenging time.

Leading through the pandemic

This report was compiled from interviews with membership leaders, carried out by our strategic partners Rise Above. The outcome is an uplifting story of success in the face of an existential global threat, with the key findings summarised in this report.


The themes covered in the report

  • Belonging Together
  • Leading Apart
  • Pandemic Good
  • Pandemic Bad
  • A Changed World
  • A New Model