Ecommerce

We have over 19 years’ experience developing effective ecommerce websites and selling online, we understand your customer’s journey is key, from the moment they arrive to the final click in the checkout process, a good experience maximises conversion, encourages sales and promotes customer loyalty.

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Scotsdales website in tablet

Ecommerce at any scale

Whether you want to create a modest local shop or a heavily customised global e-tail site, Granite 5 can help you give your customers the best possible online buying experience.

Competing online can be a tough challenge at the best of times and especially when e-tailing in a competitive global marketplace. This is why at Granite 5 we carefully guide our clients through the myriad of complexities and decisions to ensure that we maximise the potential of your ecommerce website.

Specialist ecommerce development expertise

We understand the intricate detail of trading online, and possess the specialist expertise to help you make important decisions and deliver the most effective shopping experience. We won’t let you forget the importance of market analysis to ensure you’re competitive; conversion and checkout optimisation which looks at cart abandonment amongst other things; and that customer loyalty is hard to retain so great communication and clear messaging is key.

Complex shipping logic

We have experience implementing complex shipping logic including for all geographical areas, weight and/or sized based distribution, multiple carriers and collection point services.

Merchandising systems

Pulling product feeds from existing 3rd party merchandising and EPOS systems can mean centralised inventory, delivery, returns, invoicing etc.

CRM integration

Inject order and contact information directly into your CRM platform, gain centralised management of customers and the benefits of marketing automation in Salesforce, SugarCRM or ACT!.

Payment gateways

We have integrated shops with all of the common payment gateways including Stripe, Paypal, Worldpay, Sagepay, Nochex and Securepay.

Product feeds

We’re experienced feeding your product inventory into Google shopping, Amazon and eBay shops, including currency conversion.

Currency support

Selling overseas? Would it help to take payments in $ or €, do you need to automated or manual currency conversion, what payment gateways are most suited?

Granite 5 are a key partner for Trademark Eagle. Their expertise in web development, Salesforce, SEO & PPC has supported us in our journey from start-up to being one of the leading online trademark registration services.

Richard Gamble – Associate Director, Trademark Eagle

Thank you Granite 5 for turning the new site around so efficiently and professionally, it looks great and we've received some really positive feedback.

Ryan Gray – Group IT / Infrastructure Manager, Ground Construction Ltd

Ryan Gray - Group IT / Infrastructure Manager, Ground Construction Ltd Ryan Gray - Group IT / Infrastructure Manager, Ground Construction Ltd Ryan Gray - Group IT / Infrastructure Manager, Ground Construction Ltd
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