Web & digital marketing

Bespoke website and portal for learning hub

National Council for the Training of Journalists (NCTJ)

Project overview

The National Council for the Training of Journalists delivers the industry leading training scheme for journalists in the UK. It has a professional awarding body and an accreditation board, and provide a world-class education and training system that develops current and future journalists for the demands of a fast-changing multimedia industry.

Business objectives

The design, functionality and capacity of their old website was no longer fit for purpose, they required a scalable platform for future growth and to help raise the profile of the organisation, along with providing a feature rich portal for over 12,000 users.

After carefully planning and learning their complex business logic, we re-engineered the user portal to seamlessly integrate with their existing database solution, paying particular attention to the data transfer and migration process to ensure minimal impact on the organisation.

A new roles-based security system enables students to easily manage their accounts online, view exam results, maintain their media portfolio, register for new courses and to purchase course materials through the online shop. And tutors have their own access, connecting them to students and their profiles, and can manage exam papers in the secure portal.

The new design and architecture makes it easy for students and prospective students to browse a deep navigation and extract what they need quickly, and makes communication within the portal possible between the different user roles.

"We love our new website, it automates and simplifies many old processes and works brilliantly for us and our users."

Shevon Houston – Events & Website Manager, NCTJ

Services

  • Business login planing
  • Database integration
  • Data migration
  • User journey planning
  • Website design
  • Bespoke website development

Ongoing support

  • Website development and maintenance
  • CMS training for new content authors

Results

  • Automation of tasks
  • Streamlined business processes
  • Good user experience
  • Increased number of students maintaining online portfolios.
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